Terms and Conditions
ELECTRIC COMPASS LLC, TERMS AND CONDITIONS OF USE
This ELECTRIC COMPASS LLC Tracking Service Terms and Conditions of Use (this Agreement) sets out the terms and conditions pursuant to which Electric Compass LLC. (Company), a Delaware Company, will make the Electric Compass LLC Tracking Service (Tracking Service) available on a hosted basis to you, the customer (Customer).
BY USING THE SERVICE, CUSTOMER AGREES TO THE FOLLOWING TERMS AND CONDITIONS AND AGREES TO BE BOUND HEREBY:
1.Electric Compass LLC.
(a) During the term of this Agreement (as set forth in Section 23 hereof) and in accordance with the terms hereof, Company will provide Customer access to and use of the Tracking Service, and the Company shall provide and Customer shall be entitled to receive related services that are provided for herein.
(b) The Tracking Service consists of a hosted web enabled application, data access and storage, wireless network and a variety of wireless applications. Customer is responsible for obtaining and maintaining all computer hardware, software and communications equipment needed to access the Tracking Service, and for paying all access charges (e.g., ISP, telecommunications) while using the Tracking Service.
(c) Upon your acceptance of this Agreement, Company will provide Customer with login access to the Tracking Service Sire for the term of the Agreement.
(d) At the commencement of the Agreement, Customer must purchase a Company tracking device with SIM card. Installation is required for (hardwired) vehicle tracking devices; installation and any associated costs are the sole responsibility of Customer. Installation instructions are provided with each vehicle tracking device at the time of purchase and may also be available on the Company Site. Portable battery powered devices do not require installation.
2.License. Subject to the provisions of this Agreement, Company hereby grants to Customer a personal, none exclusive, none sub licensable, non-transferable, revocable license (the License) to use the Tracking Service only in accordance with the terms of this Agreement and the applicable end user documentation related thereto (Documentation), if any, during the term of this Agreement. The License allows for Customer and any person authorized by Customer (collectively, Users) to access remotely and use (only through remote access) the Company website currently located http://track.electricompass.com/ (collectively, the Company Site) for Customers personal use only and otherwise in accordance with this Agreement.
- Restrictions. Customer will not, and will not allow its Users, or agents to, directly or indirectly:
(a) reverse assemble, reverse engineer, decompile or otherwise attempt to derive source code or underlying ideas or algorithms from the Company Site or any software or any component thereof;
(b) copy, reproduce, modify, translate or create derivative works of, the Tracking Service, or any software or component thereof other than as expressly agreed to in this Agreement;
(c) sell, lease, sublicense, market, distribute, assign or otherwise transfer rights to or commercially exploit in any way the Tracking Service, or any software or any component thereof other than as expressly agreed to in this Agreement
(d) use, or permit the use of, the Tracking Service or any component thereof to perform information processing or any other function whatsoever for any other person, entity or business providing information processing for a third party in any service bureau, time sharing, lease, distribution, resale, rental, service provider agreement or any other arrangement;
(e) remove any proprietary, copyright, patent, trade mark, design right, trade secret, or any other proprietary rights legends from the Company Materials (as defined herein);
(f) disclose or grant access to any User Access Code (as defined herein), the Tracking Service or any component thereof to any third party other than one to whom Company has consented in writing;
(g) make more than one copy of the Documentation per User; or
(h) use the Tracking Service (i) for any unlawful, unsafe, malicious or abusive purpose, (ii) for interfering with others’ use of the Service, (iii) in such a way as to defraud Company or any third party or (iv) to create damage or risk to Company business, network or facilities or to third parties.
(i) It is the responsibility of the Customer to ascertain and comply with all applicable Local, State, and Federal laws in regard to the possession and use of any items purchased, used or activated from Company. Please consult with an attorney regarding such laws if you have any questions. Customer acknowledges that he or she is of legal age and agrees to use the product only in a lawful manner.
4.User Account, Password and Security. To open an account for usage of the Tracking Service, Customer must complete the registration process by providing Company with current, complete and accurate information as requested by Company. Inaccurate details may result in suspension or termination of the Tracking Service. Company will assign an account name to Customer and Customer will choose a password. Customer is entirely responsible for maintaining confidentiality with regard to its password and account information. Furthermore, Customer is entirely responsible for any and all activities that occur under its account. Company is not liable for any third party claims and/or actions taken with respect to services offered, all of which liability shall be solely borne by Customer.
5.Access to Tracking Service. Customer shall access the Tracking Service site by means of the browser that is recommended by Company and using equipment or software obtained by Customer as further described in Section 13 hereof. Customer shall access the Tracking Service through the Company Site and by entering Customers account name and password (the User Access Code). Customer will be solely responsible for any use of any User Access Code. For greater certainty, Company will not be responsible for the use or misuse of any User Access Code.
6.Fees. In consideration for providing the Service and the License, Customer shall pay to Company a one-time activation fee for each tracking device and ongoing service fees, all as set out in Customers application for Service documentation (collectively, the Fees), without any set-off or deductions of any kind, as such Fees may be amended from time to time in accordance with the terms hereof. Company shall have the right to increase the Fees at any time during the Term of this Agreement in accordance with the terms of Section 30(f) hereof. The increase in the Fees shall be effective on the date stipulated in such notice. Customer is responsible for paying any governmental taxes imposed on Customers purchases and use of the Service, including sales, use or value-added taxes. All sales of Tracking Service are final. All charges from those sales are nonrefundable. Service Fees entitle Customer to a number of locates per month based upon the service plan selected. Unused locates for any month are not refundable and do not rollover to future months. If not on an unlimited use plan, customer shall be liable for locates in excess of the number allowed in the selected service plan at the cost set forth in that service plan; Customer will be separately charged for such excess locates.
7.Method of Payment. All payments must be made by Paypal using VISA, MasterCard, Discover, or AMEX or through a billing account at the sole discretion of the company (any of which may be removed by Company at any time in its sole discretion). Unless expressly agreed in writing by Company, Company does not accept any other payment form. By submitting Customers application for Service documentation to Company, Customer authorizes Company to charge Customers card as may be required for Customer to pay Company any and all amounts that may be due from Customer under this Agreement. Customers card issuer agreement governs Customers use of Customers designated card, and Customer should refer to that agreement to determine Customer rights and liabilities as a cardholder. CUSTOMER, AND NOT Company, IS RESPONSIBLE FOR PAYING ANY UNAUTHORIZED AMOUNTS BILLED TO CUSTOMERS CARD BY A THIRD PARTY. Customer agrees to pay all Fees and charges Coppered in connection with Customers purchases and use of the Services (including any applicable taxes) at the rates in effect when the charges were incurred. Unless Customer notifies Company of any discrepancies within thirty (30) days after they first appear on Customers credit card statement, Customer agrees that such charges shall be deemed accepted by Customer for all purposes. If Company does not receive payment from Customers credit card issuer or its agent, Customer agrees to pay all amounts due upon demand by Company.
7a.Return, Exchange Policy, Cancellations
Our goal is to ensure your complete satisfaction with your purchase.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.
In case following conditions are not met Company reserves the right to charge 15% restocking fee or refuse the return.
- The items must be returned for refund or exchange within 15 days of original purchase
- Items and packaging must be received in new condition
- The original manufacture’s packaging must not be damaged
- Packaging must include all original items, manuals etc.
- Return Authorization Number must be clearly marked on the shipping box
- Return package must include copy the original invoice or sale receipt
Before returning package you need to contact Company to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed below or e-mail email@example.com.
If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address indicated.
Cancellations must be received by the 15th day of the month you wish to terminate service otherwise, billing will terminate the following billing cycle. Service can be cancelled by sending an email to firstname.lastname@example.org. You will receive a cancellation confirmation e-mail once your request has been received and processed.
8.Late Payment. If amounts are not paid when due or if Company does not receive payment from Customers applicable credit card company, such amounts will be subject to a late payment charge at the rate of one and one half percent (1.5%) per month or the highest charge allowable by law (whichever is less), payable monthly, on the amounts outstanding from the time such amounts become due until payment in full is received by Company. Any amount received by Company while late payment charges are outstanding will be applied first to late payment charges. NSF payments will be subject to a $25.00 handling fee for each defaulted payment.
9.Taxes. Prices set out herein are exclusive of all taxes and Customer shall pay (and Company shall have no liability for), any taxes, tariffs, duties and other charges or assessments imposed or levied by any government or governmental agency in connection with this Agreement, including any federal, provincial, state and local sales, use, goods and services, value-added and personal property taxes on any payments due Company in connection with the Service provided hereunder, except for tax based solely on the net cost of the Tracking Service.
10.Remedies in the Event of Failure to Pay. If Customer defaults in payment of any amount when due or any interest thereon, then Company may, in addition to any other rights or remedies at law or under this Agreement, and in its sole discretion, (i) suspend or deny Customer’s access to or use of the Service or the performance of any of its obligations under this Agreement until such failure is remedied, subject to such conditions as Company may require; and/or (ii) terminate this Agreement. Furthermore, delinquent accounts with outstanding balances due past 30 days, will be submitted to collections for processing.
11.Ownership of Intellectual Property. Customer acknowledges and agrees that Company shall retain and own all right, title and interest and all intellectual property rights (including copyrights, trade secrets, trademarks and patent rights) in and to the Company software, Documentation and the Company Site (collectively, the Company Materials) and all copies thereof, and that nothing herein transfers or conveys to Customer any ownership right, title or interest in or to the Company Materials or to any copy thereof or any license right with respect to same not expressly granted herein. Customer agrees that it will not, either during or after the termination of this Agreement, contest or challenge the ownership of the intellectual property rights in the Company Materials by Company.
12.Ownership of Customer Data. Company acknowledges that all Customer data, including data transmitted by Customer to Company for processing using the Company’s systems and Customer systems used by Customer to access the Tracking Service shall be and remain the property of Customer. Company shall have the right to use and reproduce Customer Data solely to the extent necessary to provide the Service and fulfill its obligations to Customer hereunder.
13.Customer Privacy. It is the Company’s policy to respect Customers privacy. Company will never rent, lease, sell or give away any Customer information to third parties for marketing purposes. Company will not monitor, edit, or disclose any personal information about Customer or Customers Company account, including its contents, without Customers prior permission unless Company has a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend the rights or property of Company; (c) enforce this Agreement or protect Company’s business or reputation, including upon termination, cancellation or suspension of this Agreement by Company; (d) respond to any request for identification in connection with claim of copyright or trademark infringement by Customer; (e) prevent imminent physical injury or harm to any person or prevent any suspected infringing, illegal or improper activity; in either of which event, such information shall be disclosed to any law enforcement agency making such request in regards to criminal activity; or (f) act to protect the interests of Customer or others. Customer agrees that Company may access its account, including its contents, as stated above or to respond to service or technical issues.
CUSTOMER HEREBY GRANTS COMPANY THE RIGHT TO SEND CUSTOMER COMMUNICATIONS VIA E-MAIL OF ANY UPDATES, UPGRADES, NOTICES, OR OTHER INFORMATION RELATING TO THE SERVICE THAT Company DEEMS IMPORTANT FOR CUSTOMER TO KNOW.
14.Customer Security Responsibilities. To the extent deemed necessary by Customer, Customer shall implement security procedures necessary to limit access to the Service to Customer and any of Customers authorized Users. Customer shall notify Company immediately if there is a security breach or unauthorized use of the Service. Customer shall permit Company to review/audit Customers use of the Company Site and the Tracking Service.
15.Customer Data. Company will not be responsible or liable for any loss or damage to Customers Data or any inconvenience suffered by Customer or by any third person arising out of the use of the Service by Customer.
16.Customer Systems. Company shall have no responsibility for the performance, adequacy, accuracy, concurrency or other matters related to Customer systems.
17.Export. Customer agrees that it shall not export or re-export the Company tracking device or any software or any copies thereof, either directly or indirectly, outside of the jurisdiction in which Customer accesses such materials, except in compliance with all applicable laws, ordinances and regulations. Customer shall have the exclusive obligation to ensure that any such export is in compliance with all applicable export laws and the laws of any foreign country.
18.Provision of Releases. At its sole option, Company shall be entitled to prepare new versions of any Company software that Company generally makes available to Customers (Update Releases). Company exclusively shall determine whether Update Releases shall be included in any Company software provided pursuant to the Service. At any time, Company may install any Update Releases and use same to provide the Service.
19.Right to Modify the Tracking Service. Company may from time to time, in its sole discretion, change some or all of the functionality or any component of the Tracking Service or make any modification for the purpose of improving the performance, service quality, error correction or to maintain the competitiveness of the Service.
20.AS IS, WITH ALL FAULTS. Company provides the Company Site and Service to Customer on an AS IS and WITH ALL FAULTS basis.
(a) COMPANY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND OR NATURE, EXPRESS OR IMPLIED, CORPLUDING REPRESENTATIONS AND WARRANTIES OF SATISFACTORY QUALITY, PERFORMANCE, MERCHANTABILITY, MERCHANTABLE QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USE OF TRADE. CUSTOMER ACKNOWLEDGES AND AGREES THAT THE LICENSORS AND SUPPLIERS OF Company MAKE NO DIRECT WARRANTY OF ANY KIND TO CUSTOMER UNDER THIS AGREEMENT.
(b) COMPANY DOES NOT REPRESENT OR WARRANT THAT: (i) THE SERVICE WILL MEET CUSTOMER’S REQUIREMENTS; (ii) THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED OR THAT THE RESULTS OBTAINED FROM THEIR USE WILL BE ACCURATE OR RELIABLE; OR (iii) ALL DEFICIENCIES IN THE SERVICE CAN BE FOUND OR CORRECTED. FURTHER, THE SERVICE MAY BE INTERRUPTED OR UNAVAILABLE FOR THE PURPOSES OF PERFORMING MAINTENANCE OR UPGRADES. COMPANY WILL NOT BE RESPONSIBLE FOR: (a) SERVICE IMPAIRMENTS CAUSED BY ACTS WITHIN THE CONTROL OF CUSTOMER OR ANY USER; (b) INTEROPERABILITY OF SPECIFIC CUSTOMER APPLICATIONS OR EQUIPMENT; (c) INABILITY OF CUSTOMER TO ACCESS OR INTERACT WITH ANY OTHER SERVICE PROVIDER THROUGH THE INTERNET, OTHER NETWORKS OR USERS THAT COMPRISE THE INTERNET OR THE INFORMATIONAL OR COMPUTING RESOURCES AVAILABLE THROUGH THE INTERNET; (d) INTERACTION WITH OTHER SERVICE PROVIDERS, NETWORKS, USERS OR INFORMATIONAL OR COMPUTING RESOURCES THROUGH THE INTERNET; (e) SERVICE PROVIDED BY OTHER SERVICE PROVIDERS; OR (f) PERFORMANCE IMPAIRMENTS CAUSED ELSEWHERE ON THE INTERNET.
22.Limit of Liability.
(a) FOR ANY BREACH OR DEFAULT BY COMPANY OF ANY OF THE PROVISIONS OF THIS AGREEMENT, OR WITH RESPECT TO ANY CLAIM ARISING HEREFROM OR RELATED HERETO, COMPANY ENTIRE LIABILITY SHALL IN NO EVENT EXCEED THE LESSER OF THE FOLLOWING: (i) THE FEES PAID TO COMPANY BY CUSTOMER PURSUANT TO THIS AGREEMENT IN THE CALENDAR MONTH IMMEDIATELY PRECEDING THE CLAIM, OR (ii) IN THE AGGREGATE WITH RESPECT TO ALL CLAIMS MADE UNDER OR RELATED TO THIS AGREEMENT, THE AMOUNT PAID BY CUSTOMER UNDER THIS AGREEMENT.
(b) IN NO EVENT WILL COMPANY BE LIABLE FOR DIRECT, SPECIAL, CORPIDENTAL, INDIRECT, OR CONSEQUENTIAL LOSS OR DAMAGE, LOST BUSINESS REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF COVER, DAMAGES FOR DELAY, PUNITIVE OR EXEMPLARY DAMAGES, FAILURE TO REALIZE EXPECTED PROFITS OR SAVINGS OR ANY CLAIM AGAINST CUSTOMER BY ANY OTHER PERSON, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSSES OR DAMAGES. ANY DISCLAIMERS AND EXCLUSIONS OF LIABILITY IN THESE TERMS & CONDITIONS SHALL NOT APPLY TO ANY DAMAGES ARISING FROM DEATH OR PERSONAL INJURY CAUSED BY THE NEGLIGENCE OF PERFORMANCE COMPANY TRACKER SERCIVE, INC PRODUCTS OR ANY OF ITS EMPLOYEES OR AGENTS OR FRAUD.
(c) COMPANY SHALL NOT BE LIABLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION, THEFT, LOSS OR DESTRUCTION OF ANY DATA, EQUIPMENT OR SERVICES, CORPLUDING THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES, OR ANY OTHER METHOD.
(d) COMPANY SHALL BE LIABLE TO CUSTOMER ONLY AS EXPRESSLY PROVIDED IN THIS AGREEMENT BUT SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT (CORPLUDING NEGLIGENCE) OR OTHERWISE TO CUSTOMER. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS AGREEMENT SHALL APPLY IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY CUSTOMER, CORPLUDING BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR THE EXCLUSION OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE ADDITIONAL RIGHTS NOT STATED IN THIS DOCUMENT.
(e) Neither party shall be responsible or liable for any loss, damage nor inconvenience suffered by the other or by any third person, to the extent that such loss, damage or inconvenience is caused by the failure of the other party to comply with its obligations under this Agreement.
(f) Neither party may bring an action, regardless of form, arising out of or related to this Agreement (other than to recover fees or expenses due to Company) more than one year after the cause of action has arisen or the date of discovery of such cause, whichever is later.
(g) Customer agrees to indemnify and hold Company, its affiliates, employees, officers, directors and shareholders harmless from and against any claims, suits, actions or proceedings (Claims) brought and damages, costs (including attorney’s fees) or judgments awarded against Company that arise from or in connection with: (i) Claims by any person or entity to the extent that such Claims are based upon or arise out of Customers use of the Service or Customers actions; (ii) breach by Customer of this Agreement; or (iii) Customers failure to comply with all applicable laws. Company shall give Customer prompt written notice of such Claims, permit Customer to defend (with counsel reasonably acceptable to Company) and/or settle such Claims (upon terms reasonably acceptable to Company), and give Customer all information and assistance reasonably requested by Customer in connection with such Claims.
23.Term. The term of this Agreement is calendar month to calendar month, together with any partial calendar month resulting from the commencement of the Agreement after the first day of the initial calendar month. The term shall be automatically extended on the first day of each succeeding calendar month, unless terminated by Customer or Company in accordance with the terms of this Agreement.
(a) This Agreement may be terminated or Service suspended by Company (i) if Customer fails to make any payment when due or any interest thereon to Company, or (ii) immediately, without notice or liability to Company, in the event of a breach by Customer of any of Customers obligations under this Agreement.
(b) by either party providing the other party by the 15th day of the current month service termination is requested. The effective date of any such termination shall be the last business day of a calendar month. For the purpose of clarity, this means that any notice of termination provided after the 15th day of a calendar month shall be effective on the last business of the next succeeding calendar month.
(c) by either party in the event the other party materially breaches any of its duties, obligations or responsibilities under this Agreement (other than breaches covered in Section 24(a) hereof), and fails to cure such breach within thirty (30) days after receipt by the breaching party of written notice specifying the breach; or
(d) by either party in the event: (i) a receiver, trustee, administrator, or administrative receiver is appointed for the other party or its property; (ii) the other party makes an assignment for the benefit of creditors; (iii) any proceedings should be commenced against the other party under any bankruptcy, insolvency, or debtors relief law, and such proceedings shall not be vacated or set aside within thirty (30) days from the date of commencement thereof; or (iv) the other party is liquidated or dissolved.
- Effect of Termination. Except to the extent agreed to in writing by the parties, upon the termination of this Agreement:
(a) Company shall be entitled to immediately cease providing the Service;
(b) Company shall be entitled to immediately terminate Customers access to the Company Site;
(c) Customer shall forthwith pay to Company all amounts owing under this Agreement as of the effective date of termination;
(d) if this Agreement is terminated by Company under Section 25(a), 25(c) or 25(d), all amounts that would have become due under this Agreement shall automatically accelerate and become immediately due and payable by Customer to Company;
(e) Company shall have no obligation to refund any amounts to Customer
(f) Customer shall, and shall cause its Users to, immediately and permanently cease to use, in any manner whatsoever, the Tracking Service, the User Access Codes and the Documentation; and
(g) the License granted under Section 2 will automatically terminate.
26.Survival. The parties hereto agree that the provisions hereof requiring performance or fulfillment after the expiry or earlier termination of this Agreement shall survive such expiry or earlier termination. The provisions of this Agreement that by their nature are intended to survive the expiration or earlier termination, including those provisions relating to ownership, confidential information, warranty disclaimer, and limits of liability shall survive the expiration or earlier termination of this Agreement.
27.Not Insurers; Limitations and Indemnification. Customer acknowledges and agrees that the Tracking Service uses industry standard cellular wireless communications services to communicate with Company tracking devices. Therefore, tracking devices must be within cellular coverage to communicate. Customer further acknowledges and agrees that Company is not the underlying wireless carrier and that Company may contract with third parties from time to time in connection with the provision of the Service. Accordingly, Customer acknowledges and agrees:
(a) COMPANY AND THE THIRD-PARTY PROVIDERS ARE NOT INSURERS AND THE AMOUNTS PAID TO COMPANY HEREUNDER ARE FOR THE SERVICE PROVIDED BY Company AND NOT FOR THE VALUE OF ANY PROPERTY, LOSS OR INJURY. IN THE EVENT OF ANY LOSS OR INJURY TO ANY PERSON OR PROPERTY BEING MONITORED BY THE SERVICE, CUSTOMER AGREES TO EXCLUSIVELY LOOK TO ITS INSURER TO RECOVER DAMAGES, AND CUSTOMER WAIVES ALL RIGHTS OF SUBROGATION OR ANY OTHER RIGHT OF RECOVERY AGAINST COMPANY AND THE THIRD-PARTY PROVIDERS THAT ANY INSURER OR OTHER PERSON MAY HAVE AS A RESULT OF PAYING ANY CLAIM FOR LOSS OR INJURY TO ANY OTHER PERSON. IN ADDITION, CUSTOMER AGREES THAT CUSTOMER SHALL NOT BRING ANY CLAIM OR ACTION AGAINST ANY THIRD-PARTY PROVIDER ARISING FROM CUSTOMERS USE OF THE SERVICE. FOR PURPOSES OF THIS AGREEMENT, THIRD-PARTY PROVIDER MEANS ANY PERSON OR COMPANY THAT SUPPORTS OR MAINTAINS THE SERVICE, AND CORPLUDES SOFTWARE AND EQUIPMENT OPERATORS AND SUPPLIERS, WIRELESS CARRIERS, MAPPING DATA PROVIDERS AND PSAP DATA VENDORS.
(b) EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THE SERVICE, ALL RELATED SOFTWARE AND ALL SERVICES ARE PROVIDED BY Company AS-IS WHERE IS AND WITH ALL FAULTS. COMPANY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, CORPLUDING WARRANTIES OF MERCHANTABILITY, ACCURACY AND FITNESS FOR A PARTICULAR PURPOSE AS TO THE SERVICE, AND ANY RELATED SOFTWARE OR SERVICES PROVIDED UNDER THIS AGREEMENT. WITHOUT LIMITING THE FOREGOING, COMPANY DOES NOT WARRANT THAT THE SERVICE OR ITS OPERATION WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL AGENTS. CUSTOMER ACKNOWLEDGES THAT THE SERVICE IS SUPPORTED BY SATELLITE AND OVER LOCAL EXCHANGE, INTER-EXCHANGE AND INTERNET BACKBONE CARRIER LINES AND THROUGH ROUTERS, SWITCHES AND OTHER DEVICES OWNED, MAINTAINED AND SERVICED BY LOCAL AND LONG DISTANCE CARRIERS, UTILITIES, SATELLITE COMPANIES, COMMUNICATIONS COMPANIES, INTERNET SERVICE PROVIDERS AND OTHER THIRD PARTIES, ALL OF WHICH ARE BEYOND COMPANY CONTROL. CUSTOMER ACCEPTS ALL RISK ARISING OUT OF OR RELATING TO THE DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF THE SERVICE. UNDER NO CIRCUMSTANCES, CORPLUDING NEGLIGENCE, WILL Company OR ANYONE ELSE INVOLVED IN ADMINISTERING, MAINTAINING OR PROVIDING THE SERVICE BE LIABLE FOR ANY INDIRECT, CORPIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SERVICE, CORPLUDING PERSONAL INJURY, DEATH, LOSS OF REVENUE OR LOST PROFITS, OR DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, SERVICE INTERRUPTIONS, SERVER DOWNTIME, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR FAILURE OF PERFORMANCE, OF THE SERVICE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(c) CUSTOMER AGREES THAT IT WOULD BE EXTREMELY DIFFICULT TO DETERMINE THE ACTUAL AMOUNT OF DAMAGES RESULTING FROM ANY FAILURE OF THE SERVICE, AND THEREFORE, CUSTOMER AGREES THAT DESPITE THE DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY CONTAINED HEREIN, IN THE EVENT THAT COMPANY OR ANY THIRD-PARTY PROVIDER IS FOUND LIABLE FOR DAMAGES FOR ANY REASON OR FOR ANY CAUSE OF ACTION, THE AGGREGATE AMOUNT OF ALL DAMAGES PAYABLE BY COMPANY OR ANY THIRD-PARTY PROVIDER HEREUNDER SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE SERVICE DURING THE CALENDAR MONTH IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE.
(d) CUSTOMER SHALL INDEMNIFY AND HOLD HARMLESS COMPANY AND THE THIRD-PARTY PROVIDERS AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AND AGENTS (EACH, AN INDEMNITEE) AGAINST ANY AND ALL CLAIMS, CORPLUDING CLAIMS FOR LIBEL, SLANDER, OR ANY PROPERTY DAMAGE, PERSONAL INJURY OR DEATH, ARISING IN ANY WAY, DIRECTLY OR INDIRECTLY, IN CONNECTION WITH THIS AGREEMENT OR THE USE, FAILURE TO USE, OR INABILITY TO USE THE SERVICE, EXCEPT WHERE THE CLAIM RESULTS FROM SUCH INDEMNITEES GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. THIS INDEMNITY SHALL SURVIVE THE TERMINATION OF THE AGREEMENT.
(e) CUSTOMER UNDERSTANDS THAT COMPANY AND THE THIRD-PARTY PROVIDERS CANNOT GUARANTY THE SECURITY OF WIRELESS TRANSMISSIONS, AND WILL NOT BE LIABLE FOR ANY LACK OF SECURITY RELATING TO THE USE OF THE SERVICE.
(f) THE SERVICE IS FOR CUSTOMERS USE ONLY AND CUSTOMER MAY NOT RESELL THE SERVICE TO ANY OTHER PARTY.
(a)Notice. Company may give notice by means of a general notice through the Service, electronic mail to Customer’s e-mail address on record in Company’s account information, or by written communication sent by first class mail to Customers address on record in Company’s account information. Customer may give notice to Company at any time by any of the following: electronic mail to email@example.com; Attention: Company Customer Service; letter delivered by nationally recognized overnight delivery service to Company at the following address: Electric Compass LLC.,25 Old King’s Highway North, Suite 13-128, Darien, CT 06820 Attention: Company Customer Service, with a copy to the Legal Department.
(b)Force Majeure. If the performance of this Agreement, or any obligation thereunder except the making of payments hereunder is prevented, restricted, or interfered with by reason of: fire, flood, earthquake, explosion or other casualty or accident or act of God; strikes or labor disputes; inability to procure or obtain delivery of parts, supplies, power, telecommunication services, equipment or software from suppliers; war or other violence; any law, order, proclamation, regulation, ordinance, demand or requirement of any governmental authority; or any other act or condition whatsoever beyond the reasonable control of the affected party, the party so affected shall be excused from such performance to the extent of such prevention, restriction or interference; provided, however, that the party so affected shall take reasonable steps to avoid or remove such cause of non-performance and shall promptly resume performance hereunder whenever such causes are removed.
(c)Customer Rights. Nothing in this Agreement shall create or vest in Customer any right, title, or interest in the Company or the Company Materials other than the limited right to use the Service under the terms and conditions of this Agreement. All such rights shall remain in Company.
(d)Severability. To the extent that any provision or portion of this Agreement is deemed to be invalid, illegal or unenforceable, such provision or portion shall be severed and deleted or limited so as to give effect to the intent of the parties insofar as possible and the remainder of this Agreement, as the case may be, shall remain binding upon the parties.
(e)Assignment. Customer may not, without Company’s prior written consent (which may be given or withheld in its sole discretion), assign or transfer this Agreement or any of its rights or obligations under this Agreement to any third person (an Assignee). Company may assign this Agreement to any person or entity without the consent of Customer. Company may delegate to affiliates of Company and to agents, suppliers and contractors of Company any of the obligations herein imposed upon Company and Company may disclose to any such persons any information required by them to perform the duties so delegated to them.
(f)Amendment and Waiver. Company reserves the right to change the terms and conditions of this Agreement or its policies relating to the Service at any time. Continued use of the Service for more than thirty (30) days after any such change shall constitute your consent to such changes. A failure or delay by Company to enforce any right under this Agreement shall not at anytime constitute a waiver of such right or any other right, and shall not modify the rights or obligations of either party under this Agreement.
(g)Governing Law; Venue. This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut without reference to conflict or choice of law rules or principles. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the court of the State of Connecticut located in the United States District Court for Connecticut for the purposes of any suit, action or other proceeding arising out of this Agreement or the subject matter hereof brought by any party hereto; and (b) hereby waive and agree not to assert as a defense or otherwise, in any such suit action or proceeding, any claim that it is not subject personally to the jurisdiction of the above-named courts, that its property is exempt or immune from attachment or execution, that the suit, action or proceeding is brought in an inconvenient forum, that the venue of the suit, action or proceeding is improper or that this Agreement or the subject matter hereof may not be enforced by such court.
(h)Construction. The titles of the sections of this Agreement are for convenience of reference only and are not to be considered in construing this Agreement. Unless the context of this Agreement clearly requires otherwise: (i) references to the plural include the singular, the singular the plural, and the part the whole, (ii) references to one gender include all genders, (iii) or has the inclusive meaning frequently identified with the phrase and/or, (iv) or including has the inclusive meaning frequently identified with the phrase including but not limited to or including without limitation, and (v) references to hereunder, herein or here of relate to this Agreement as a whole. Any reference in this Agreement to any statute, rule, regulation or agreement, including this Agreement, shall be deemed to include such statute, rule, regulation or agreement as it may be modified, varied, amended or supplemented from time to time. The parties agree that this Agreement shall be fairly interpreted in accordance with its terms without any strict construction in favor of or against either party and that ambiguities shall not be interpreted against the drafting party.
(i)Attorneys Fees. If any legal action is necessary in order to enforce any of the terms of this Agreement or the relationship between Customer and Company, the prevailing party in any such action shall be entitled to recover its reasonable attorneys fees and costs from the non-prevailing party.
(j)Entire Agreement. This Agreement sets forth the entire agreement of the parties, and supersedes prior agreements between the parties, relating to the subject matter contained herein and merges all prior discussions between them, and neither party shall be bound by any definition, condition, provision, representation, warranty, covenant or promise other than as expressly stated in this Agreement or as contemporaneously or subsequently set forth in writing and executed by a duly authorized officer or representative of the party to be bound thereby.
(k)Agreement Update. This Agreement was last updated on March 8, 2020.